Shipping & Delivery
Shipping & Delivery Policy
Deva n Dukes
At Deva n Dukes, we are committed to delivering your skincare products safely and on time. Please read our shipping policy below.
1. Order Processing
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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Once your order is confirmed, you will receive a confirmation email with order details.
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Orders placed after 5 PM will be processed the next business day.
2. Shipping Time
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Standard Delivery: 3–5 business days
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Remote Areas: 5–7 business days
Delivery times may vary during sales, promotions, or holidays.
3. Shipping Charges
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Standard shipping fee will be calculated at checkout.
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Free shipping on orders above [Insert Amount].
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
5. Delivery Issues
If you experience delays or have not received your order within the estimated timeframe, please contact us at:
6. Incorrect Address
Please ensure your shipping address is correct at checkout. Deva n Dukes is not responsible for orders delivered to incorrect addresses provided by customers.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the package with photos of the product and packaging.